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Privacy Policy

Last Updated: Feb 9 2026 |  Effective: Immediately upon posting

Oxdara (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when using our services, including our website, trading evaluation platform (MetaTrader 5), and related services (collectively, the “Services”).

By using Oxdara, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of personal information:

A. Personal Identification Data
  • Full name

  • Email address

  • Date of birth (for eligibility verification)

  • Phone number (optional)

B. Account & Trading Data
  • MT5 account ID and credentials (stored securely)

  • Trading performance (profits, losses, order history, trade types)

  • Evaluation completion status

  • Risk and compliance metrics

C. Payment & Billing Data
  • Payment method (credit card, PayPal, etc.)

  • Billing address

  • Transaction history

  • Subscription or evaluation fee details

D. Technical & Device Information
  • IP address and approximate location

  • Device type, operating system, browser type

  • Platform usage data, including login times, session duration, and page views

  • Cookies and similar tracking technologies

E. Communications
  • Support requests

  • Email correspondence

  • Feedback and survey responses


2. How We Use Your Information

We use your information for the following purposes:

  1. Service Delivery & Account Management

    • Create and manage your evaluation account

    • Provide access to MT5 demo accounts

    • Monitor trading activity and rule compliance

  2. Payment Processing

    • Verify and process payments for evaluation services

    • Prevent fraud or chargeback abuse

  3. Compliance & Legal Obligations

    • Identity verification (KYC)

    • Fraud prevention and anti-money laundering (AML)

    • Regulatory compliance

  4. Communication & Support

    • Respond to inquiries and provide customer support

    • Send important notifications (updates, rule changes, policy updates)

  5. Platform Improvement & Analytics

    • Analyze platform usage

    • Improve functionality, user experience, and educational content

    • Detect system errors or suspicious activity

  6. Marketing & Promotions (optional)

    • With your consent, send newsletters, promotional offers, and product updates


3. How We Share Your Information

Oxdara does not sell or rent your personal data. We may share your information with:

  • Service providers & platform providers

    • MetaTrader 5 for account functionality

    • Payment processors (Stripe, PayPal, etc.)

    • Analytics, cloud hosting, and support tools

  • Legal & Regulatory Authorities

    • When required by law, regulation, legal process, or investigation

  • Business Transactions

    • In connection with a merger, acquisition, or sale of assets (with notice where required)

We ensure that any third-party service provider follows strict data security and privacy standards.


4. Cookies & Tracking Technologies

Oxdara uses cookies and similar technologies to:

  • Maintain your session and login

  • Analyze platform usage

  • Deliver personalized content

You may disable cookies via your browser settings; however, some features may not function properly if cookies are disabled.


5. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Once retention is no longer necessary, we securely delete or anonymize your data.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.


7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate or incomplete information

  • Deletion: Request deletion of your data (subject to legal obligations)

  • Portability: Request a copy of your data in a portable format

  • Objection/Restriction: Object to or restrict certain processing of your data

  • Withdraw Consent: Withdraw consent for marketing communications

To exercise your rights, contact: support@oxdara.com


8. International Users

Oxdara is accessible internationally. By using our services, you consent to the transfer and processing of your personal information outside your country, including jurisdictions with different data protection laws.


9. Children’s Privacy

Oxdara does not knowingly collect personal data from anyone under 18. If we discover we have collected information from a minor, we will delete it immediately.


10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date.
Your continued use of Oxdara constitutes acceptance of any updated Privacy Policy.


11. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Oxdara Support
📧 support@oxdara.com